This Privacy Policy governs how MAISEN.US INC. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the info@maisen-us.com website (“Site”). This privacy policy applies to the Site and all products and services offered by MAISEN.US INC.

Personal information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. As appropriate, Users may be asked for their name, email address, mailing address, and/or phone number. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, however, it may prevent them from engaging in certain Site-related activities.

Non-personal information

We may collect non-personal information about Users whenever they use our Site. Non-personal information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers used, and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

MAISEN.US INC. may collect and use User’s personal information for the following purposes:

• 1. To run and operate our Site: We may need Users’ information to display content on the Site correctly.
• 2. To improve customer service: Information Users provide helps us respond to Users’ requests and support Users’ needs more efficiently.
• 3. To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• 4. To improve our Site: We may use feedback Users provide to improve our products and services.
• 5. To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• 6. To run a promotion, contest, survey, or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• 7. To manage product reviews and ratings: We may use third party service providers to help us manage product reviews and ratings left by Users.
• 8. To send periodic emails: We may use a Users’ email address to send them information and updates pertaining to their orders. The email address may also be used to respond to their inquiries, questions, and/or other requests.

How we protect User information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards to create an environment as secure as possible for Users.

Sharing Users’ personal information

We do not sell, trade, or rent Users’ personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share Users’ information with these third parties for those limited purposes provided that Users have given us permission.

Electronic newsletters

If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share Users’ information with these third parties for those limited purposes provided that Users have given us permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

MAISEN.US INC. has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is Users’ responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

MAISEN.US INC.
1441 Kapiolani Blvd Ste 910
Honolulu, Hawaii 96814

Email: info@maisen-us.com

This document was last updated on March 8, 2021